Bank’s antifraud tactics stun security expert: How much do they know? – Network World

Checking out of a Hilton hotel in London, security expert Roger Thompson was told his Visa card had been declined due to suspicions it was stolen, a situation that only got more disconcerting when he learned the bank that issued the card had more personal information on him and his family members than he ever imagined.

In a tale he relates in his blog, Thompson, chief research officer at AVG, said he was compelled to answer questions on the phone from a Wachovia Bank representative in its fraud-prevention division to prove he was really Roger Thompson and not a credit-card thief checking out of the London hotel.

via Bank’s antifraud tactics stun security expert: How much do they know? – Network World.

Advertisements